Tracking your package

There are three ways to track your package after sending it.

On your package page

There is a Parcel history column on your package page where you can track your package in a live mode. You will find the details such as status changes, invoices due and paid, and the tracking information as well.

Like this:

On the Tracking Page

Via third-party services or a carrier's website

You can always track your package via third-party tracking services or on a carrier's website (such as DHL, Russian Post, etc.)
 
The tracking number can be found in the Parcel history section on your package's page:
 
Or on the tracking page:

 
 
 

We are often asked what to do if your package's tracking information has no updates for a week

Please stay calm and wait, there is nothing to worry about. It's not rare for the Russian Post to not update the tracking details immediately when the package leaves the warehouse.